New Delhi: The National Highways Authority of India (NHAI) has imposed a penalty of ₹20 lakh on the toll collection agency at Bhuni toll plaza in Meerut, where an Army personnel was assaulted by toll staff, an official statement said on Monday.
NHAI has also initiated action to terminate the agency’s contract and bar it from future bidding for toll plaza operations.
“Strict action has been taken against the toll staff deployed at Bhuni toll plaza on the Meerut–Karnal section of NH-709A, where a verbal altercation with an Army personnel on August 17, 2025, escalated into a physical assault,” the statement noted.
The incident occurred when Kapil, a soldier from Gotka village, was returning to duty after leave.
In view of the “serious breach of contract and failure to maintain staff discipline,” NHAI has fined the agency, M/s Dharam Singh, ₹20 lakh.
Meanwhile, police have registered an FIR and arrested six persons involved in the incident.
NHAI said it “strongly condemns such behaviour” and remains committed to ensuring safe and smooth travel on national highways.
